FAQ's
Welcome to our FAQ. We’ve answered the most common questions to help you find what you need—quickly and easily.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
What makes Laurence Ash furniture different?
Laurence Ash offers thoughtfully designed, high-quality furniture that balances elegance, craftsmanship, and accessibility. We prioritize classic designs, premium materials, and a streamlined shopping experience to ensure you receive beautifully made pieces without excessive costs or long wait times.
Where do you source your materials?
We carefully source our materials from trusted suppliers who share our commitment to quality and durability. Our focus is on premium woods, rich textiles, and expert craftsmanship to create pieces that stand the test of time.
How long does shipping take?
Unlike many furniture brands that require months of waiting, we’ve optimized our logistics to ensure faster delivery. Shipping times vary by product, but most orders placed within the U.S arrive within a few days.
Do you offer customization options?
At this time, we focus on curating a collection of meticulously designed pieces rather than offering custom furniture. However, we frequently update our selection to reflect evolving styles and customer preferences.
What is your return policy?
We want you to love your Laurence Ash furniture. If you're not completely satisfied, you may return your order within 30 days of delivery. Please review our full return policy for details on eligibility and return process.
How do I care for my furniture?
Each piece is designed for both beauty and longevity. Care instructions vary by material, but we recommend regular dusting, gentle cleaning with a damp cloth, and avoiding direct sunlight or excessive moisture to preserve the finish.
How can I get in touch with customer support?
Our team is here to help with any questions or concerns. You can reach us via email or through our contact form on the website, and we’ll respond as quickly as possible.